Thank you for choosing Ayu Care Online at www.ayucare.online . Please review the following terms and conditions that constitute our Terms of Service & Shipping Policy.
Payment Related
- We currently accept only prepaid orders.
- We currently accept Product prices are subject to change without prior notice.pt only prepaid orders.
- Shipping and handling charges may vary depending on your area and location.
- We offer a range of payment options for convenient online transactions.
Shipment Processing & Delivery Time
- Orders are typically shipped within 24 hours (Please note that shipping may be delayed on Sundays and public holidays).
- Depending on your location, you can expect delivery within 3-7days.
- Orders are not shipped or delivered on weekends or holidays.
- During high order volume periods, shipments may experience slight delays. Please allow for additional transit days. If a significant delay occurs, we will notify you via email or telephone.
- You can track your order using the provided tracking details, which will be sent to you via SMS and email by our shipping partners.
Order Cancellation
- For safety reasons, once an order is placed, it cannot be cancelled or refunded.
- Orders that have already been shipped cannot be cancelled.
Out of-Stock Products
- Ayu Care Online Store strives to maintain accurate product inventory to minimize the risk of products going out of stock.
- In the rare event that a product you ordered is out of stock, we will promptly contact you and dispatch the remaining items from your order. However, please be aware that this may result in a delay in delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at the checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email as soon as your order is shipped, along with your tracking number(s). The tracking number will become active within 24 hours.
Duties and Taxes
Please note that Ayu Care Online at www.ayucare.online is not responsible for any additional duties and taxes applied to your order. Any fees imposed during or after shipping are the sole responsibility of the customer (e.g., tariffs, taxes).
Damages
Ayu Care Online at www.ayucare.online is not liable for any products damaged or lost during shipping. In the event that you receive a damaged order, please contact the shipment carrier to initiate a claim. Ensure you retain all packaging materials and damaged goods as proof before filing a claim.
Jurisdiction
In the case of any dispute, the competent courts in Kozhikode, Kerala, shall have exclusive jurisdiction to resolve the matter.