Overview
Our refund and returns policy have a duration of 10 days from the date of your purchase. If more than 10 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.
To be eligible for a return, your item must meet the following criteria:
- It must be unused.
- It should be in the same condition as when you received it.
- The item must be in its original packaging.
Please note that certain types of goods are exempt from being returned if it won’t have any type of physical damage or having damage issues in the package . This include ayucare kizhi kit , Ayu Care Kizhi Oil , Ayu Care Kizhi Etc
To initiate a return, we will require a receipt or proof of purchase.
Refunds
Once we receive your returned item and inspect it, we will send you an email to confirm the receipt of your return. We will also notify you of whether your refund has been approved or rejected.
If your return is approved, your refund will be processed, and the credit will be automatically applied to your credit card or the original method of payment used for the purchase. Please allow up to 14 days for the refund to be processed.
Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:
Check your bank account again to ensure the refund hasn’t been processed.
Contact your credit card company as there may be a delay in the posting of your refund on their end.
Reach out to your bank as financial institutions sometimes have processing times that can cause delays in refund postings.
If you have completed these steps and have still not received your refund, please contact us at marketing@ayucare.online.
Shipping Returns
To return your product, please mail it to:
Ayu Care Industries 38/2078, Kozhipuram Residency, Cotton Mill Road, Thiruvannur, Kozhikode-673 029
Phone: 9895398954
Email: marketing@ayucare.online
Ayu Care Industries 38/2078, Kozhipuram Residency, Cotton Mill Road, Thiruvannur, Kozhikode-673 029
Phone: 9895398954
Email: marketing@ayucare.online
Please note that you will be responsible for covering the shipping costs associated with returning your item. These shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from your refund amount.
The time it takes for the exchanged product to reach you may vary depending on your location.
Need Help?
If you have any questions or require assistance regarding refunds and returns, please feel free to contact us at marketing@ayucare.online. We are here to assist you